Top 10 Metrics to Track in Google Analytics 4 (GA4)

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10 min read

Discover the influence of Google Analytics KPIs on your digital triumphs. Unlock insights to optimize your strategy and drive success.

Top 10 Metrics to Track in Google Analytics 4 (GA4)

Google Analytics is a web analytics powerhouse, with about 38 million websites using it at present for tracking and data collection. In the upcoming years, it is anticipated that this number will increase, confirming its position as the top web analytics tool.

In our exploration of effective KPIs for the Google industry, understanding the widespread adoption of Google Analytics becomes essential for businesses looking for a competitive edge and achieving their business goals.

Table of Contents

What are Google Analytics KPIs?

Google Analytics Key Performance Indicators (KPIs) are quantifiable metrics that measure and analyze user behavior on a website. These metrics provide valuable insights into website performance, user interactions, and traffic sources.

Google Analytics KPIs help businesses understand how users engage with their online platforms, enabling data-driven decisions for optimizing digital strategies and achieving business goals.

Benefits of Tracking Google Analytics KPIs?

Tracking Google Analytics Key Performance Indicators (KPIs) offers businesses invaluable insights into their online performance. Businesses can improve their online presence and optimize for success by using data-driven decision-making to analyze user behavior, traffic sources, and areas for improvement.

1. Optimizing User Experience for Performance:

Measuring success in the digital space requires reliable indicators to assess website performance. Google Analytics KPIs serve as essential metrics, offering insights into user behavior, device usage, and post-visit actions.

Metrics like new vs. unique users, goal conversion rate, and retention rate provide in-depth insights, enabling businesses to analyze the effectiveness of their digital marketing efforts over time.

2. Pinpointing Opportunities to Elevate Your Online Presence:

Identifying opportunities to boost your online presence is essential with Google Analytics KPIs. These metrics provide a roadmap for improvement, revealing specific areas requiring attention.

For example, analyzing landing pages can pinpoint underperforming sections, while insights into search engine performance, pages per session, and user engagement rates provide a thorough picture of areas that could use improvement.

3. Assessing the Impact of Marketing Campaigns:

User activities determine the success of marketing, and Google Analytics KPIs offer important measures for evaluation. These indicators, which range from impressions to website visits, engagement on landing pages, and click-through rates, enable accurate comparison and campaign optimization.

With Google Analytics, companies can measure user interaction from CTA clicks to form submissions and beyond, prioritizing effective techniques and developing a focused, data-driven approach for online advertising success.

4. Driving Decisions with Data Insights:

Measuring and analyzing user behavior is made easier with the help of Google Analytics KPIs. They provide data-driven, actionable insights that provide an extensive overview of the performance of your website and online marketing.

These insights cover important metrics like the conversion rate of website visitors into leads, the most effective traffic channels, popular pages, and more.

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10 Best Google Analytics KPIs to Track

Unlocking the full potential of Google Analytics requires a focused approach to Key Performance Indicators (KPIs). These ten well chosen KPIs act as a compass, pointing companies in the direction of valuable information about user behavior, website performance, and the success of marketing campaigns.

Businesses may make well-informed decisions and maximize the effectiveness of their online strategy by monitoring these data.

1. Organic Traffic

Organic traffic comes from unpaid sources, such as search engine result pages (SERPs), which show up as the people that visit your website. A well-crafted organic traffic generated by effective search engine optimization (SEO) strategies is a major factor in raising a website's Domain Authority in search results.

Tracking Organic Traffic:

Tracking organic traffic

For monitoring organic traffic in GA4, navigate to the Reports section > Acquisition > Traffic Acquisition.

Users by Session

Click on the Organic Search icon beneath the chart to highlight the specific line for clear visibility if you want to concentrate only on organic traffic.

organic search

Scroll down to the bottom to get an overview of the organic traffic.

2. New & Returning Users

New users are individuals who visit a website or use an app for the first time, identified by tracking mechanisms. Returning users, on the other hand, are those who have visited the website or app before and choose to return.

This difference is based on tracking cookies, with new users receiving a fresh cookie and returning users having an existing one, initiating a new session.

Tracking New & Returning Users:

In GA4, go to Reports > Retention in the sidebar on the left to see the difference between new and returning visitors.

Tracking new & returning users

As an alternative, use the blue region at the top that is highlighted to evaluate new versus returning users over a given period of time.

3. Average User Engagement Time

The metric for average engagement time per user measures how long a user's screen actively displays your webpage. This gives information about real user activity as compared to situations in which the page is open but not being used.

Tracking Average Engagement Time:

Tracking average engagement time

Navigate to the Life Cycle area on the left menu bar in GA4 to track the average interaction time per user. Click on Engagement > Engagement Overview for the details.

4. Engagement Rate

The previous bounce rate measure is replaced by the engagement rate in GA4, which determines the proportion of engaged sessions versus all sessions. This change recognizes situations in which users show high levels of engagement, like downloading content, even when they initially were considered to be bounces.

As a result of an improved comprehension of user interest, many businesses, including Google, now place a higher priority on engagement rate than bounce rate.

Tracking Engagement Rate:

Click on Reports > Engagement > Pages and Screens.

Engagement Rate

At times, the engagement rate may not be set as the default metric, resulting in its absence from your dashboard.

engagement rate - pencil icon

Add “Engagement Rate” as a metric on your dashboard by using the dashboard customizer. Click on the “Pencil Icon” to access the customization options.

Engagement Metrics

Select Metrics > Add Metrics

Metrics

Select “Engagement Rate” from the metrics and click on “Save”.

Engagement Rate Column

And now, you can view the Engagement Rate on your website.

5. User Retention Rate

User retention rate measures the percentage of users who continue to engage with a product or service over a specified period. It provides insights into the effectiveness of strategies aimed at retaining users and sustaining their interest over time.

Tracking User Retention Rate:

User Retention Rate

For monitoring user retention rate, go to Reports > Retention in the left menu bar.

Cohort Graph

Scroll down to the “User Retention by Cohort Graph” to look at retention rates in more detail.

User Retention Cohort Graph

Additionally, you can check out a special graph called the “User Retention Graph”. It displays the proportion of users who return during the first forty-two days.

6. Top Sources for User Acquisition

Top Acquisition channels in GA are metrics created to evaluate total website traffic coming from various sources or channels and identify those that are performing well.

These KPIs answer important queries like:

  • Where do new users come from?

  • How campaigns affect website traffic? and

  • How efficient are different channels in comparison?

By properly allocating resources and funding to the most successful channels, you can optimize your whole marketing strategy with the help of this valuable data.

Tracking Top Sources for User Acquisition:

User Acquisition

Navigate to Reports > Acquisition > Traffic Acquisition

session

By default, Google Analytics showcases traffic categorized into channel groups like direct, organic, or referral, providing an initial overview of website traffic sources. For a more comprehensive analysis of traffic sources and mediums, you have the option to switch the default filter to "Session source/medium".

7. Average Revenue Per User

One of the most important metrics for evaluating a company's financial performance is its Average Revenue Per User (ARPU). ARPU, which is determined by dividing total revenue by the number of active users, offers information on how well the user base is being monetized.

An increasing ARPU indicates better income generation from every consumer, demonstrating company expansion and successful monetization techniques. On the other hand, a falling ARPU indicates difficulties in maximizing revenue from the user base, which forces companies to reevaluate their monetization strategies in order to maintain long-term success.

Tracking ARPU:

Average Revenue per user

Go to Reports > Monetization > Overview.

Monetization

Choose your timeframe from the red box or customize dates in the blue box.

8. E-Commerce Purchase KPIs

E-commerce purchase KPIs, essential for online businesses, include metrics like item views, add-to-cart rate, cart-to-view rate, purchase-to-view rate, and item revenue. These key indicators provide crucial insights into product popularity, user activity, and overall revenue generation on e-commerce websites.

Tracking E-commerce Purchase KPIs:

E-Commerce Purchase KPIs

To view the report, Go to Reports > Monetization > Ecommerce purchases

9. Conversion Rate

The Google Analytics KPI, measuring the frequency of conversion events, provides valuable insights into users visiting your site. This includes actions like newsletter sign-ups, interactions with Google ads through social media, and other engagement metrics such as average session duration, loading time, and the number of users.

It's essential to monitor the percentage of visitors and address any high bounce rates for a comprehensive understanding of user behavior.

Tracking Conversion Rate In GA4:

Conversion Rate

Click on Reports > Engagement > Conversions

Google Analytics 4 introduced new conversion metrics, including: “Conversion by Event”, “Total Users Converted”, and “Event Revenue”. These additional key performance indicators (KPIs) enhance the capability to measure and analyze conversion rates in a more organized manner.

10. Entrance and Exit

Entrance and Exit metrics in Google Analytics measure the frequency of the initial and final events within a user session. Entrances indicate the starting point of user interactions, while exits signify the endpoint.

Analyzing these metrics offers insights into user journey patterns, helping businesses understand how visitors enter and leave specific pages on their website.

Tracking Entrances and Exits:

Entrance and Exit

In Google Analytics 4, these metrics are easily accessible within the Explore section, right below the Reports tab.

exploration

In Explore tab, select the “Free Form”

free form - explore tab GA4

“Variables” and “Tab Settings” will appear in the left bar.

Variables

Scroll below in the Variable tab and click on the '+' sign positioned next to the “Metrics” section.

Import

Access the library of pre-built metrics by following these steps:

  • Step 1: Click on the Page/Screen

  • Step 2: Select Entrances and Exits and click on the Import function located at the top right corner.

metrics

Both metrics will be included in your list.

entrance and exit metrics

To include them in the report, click on each metric separately.

Mokkup Google Analytics 4 Template

Google Analytics benefits businesses with valuable insights into customer behavior, user engagement, and audience demographics. Mokkup.ai offers a GA4 dashboard template that introduces new metrics like engagement rate and conversion rates, going beyond traditional website analytics.

It provides an excellent foundation for crafting your Google Analytics report. Adjust the variables to align with your specific business requirements and communicate the relevant key performance indicators (KPIs) to the dashboard developers. The template offers a comprehensive GA 4 report that encompasses all essential aspects.

Businesses can use it to gain a competitive edge in the digital market by analyzing user journeys, optimizing high-performing sites, and making data-driven decisions.

Using GA4 dashboard wireframe makes it possible to measure, track, and improve digital presence effectively, which helps businesses stay ahead of the competition and provide great customer experiences in the current market.

Conclusion

Google Analytics KPIs act as a compass in the dynamic world of digital presence, helping companies to successfully navigate through mountains of data and direct their online initiatives.

Organizations may achieve their business objectives and make sure visitors find value on their website by regularly tracking these indicators, which will help them improve their online presence, drive meaningful engagement, and refine their strategies.

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